Making an in-game Ticket

There are a variety of resources available to you if you are facing problems with your World of Warcraft game. Remember, while Technical Support exists to assist with program failures, Game Support exists to help with in-game problems, character issues, and aspects of gameplay.

Game Masters: Our Game Masters (GMs) are available most time of the day. Simply follow the instructions below while in-game to begin your petition for help.

• Press the "Help Request" button in your bottom menu.
• Choose the “Talk to a GM” option at the bottom left of the help window
• Press the “Open a Ticket” option
• Enter a description of the issue.
• Press the "Submit" button.

Once you submit your petition in the game and a GM is online, he will respond to you shortly. If you are having an issue that prevents you from logging into a character, you can use another character on that server to send your petition or post something on our forums.